At IBI we provide a platform that constitutes of the latest technologies used to collect, analyze and evaluate business intelligence.
From data, to insights, to foresight, join us as we preserve the discipline while simultaneously becoming its change agent. Technology is the driven vigor in today’s business and we are the catalyst to assist your business with marketing research & software needs using latest and highly effective technical solutions ranging from hi- tech software, programming packages, infrastructure, etc with the best of our talent.
Our emphasis on quality, safety and continuous support are add-ons which distinguish us from other providers. We achieve this with data centers having carrier‐grade redundant connectivity, backup, safety, security and monitoring systems which work on uninterrupted power supply.
Our technology infrastructure and man power are quite capable of handling customer requirements for software services, application development & support and KPO services to diversified business in niche areas.
A brief on our technology infrastructure:
- CORAL – IRIS EPABX to support 128 interviewer stations for VoIP and MVoIP international lines.
- A separate EPABX for India dialing with dedicated PRI to ensure DOT compliance and optimum voice clarity because of dedicated EPABX
- High End CISCO router to ensure excellent voice clarity on our international lines
- Fully automatic recording server with an ability to record from each and every voice port that is available on the facility
- Zyxel network security and content filter to ensure full data security and prevent the network from external internet threats
- Linksys switches and CAT 6 networking to ensure seamless connectivity
- IBM PCs with licensed version of operating system, office suite and security software for optimum station performance
- High‐End Plantronics headsets with noise reduction, volume control and mute functions
- Firewall and Gateway to ensure data and client’s security
- All the licenses have been applied to run the operations smoothly according to the Indian Law
- Power Back-Up